Summary

This article describes how to enable SSL (Secure Sockets Layer) to secure communications to and from the InfoBurst Platform.


Prerequisites
  • Installation of a valid SSL certificate in the Local Machine > Personal > Certificates store. See your Windows Server administrator for information about obtaining and installing an SSL certificate.
  • Certificate alias (Friendly Name) must match fully qualified domain used to connect to InfoBurst


Enable SSL
  • Select System > Configuration > SSL
  • Select SSLCert then select the certificate
  • Select the Save button
  • Select UseSSL
  • Check Yes and select the Save button
  • Stop the InfoBurst service
  • Open a command prompt (Run As Administrator) and change directory to the InfoBurst application root (default = C:\Program Files\InfoSol\InfoBurst)
  • Enter enable_ssl
  • Start the InfoBurst service


SSL is now enabled. The InfoBurst user interface URL will now require HTTPS. Any dashboards or applications that communicate with InfoBurst via REST (default = 8551) must be updated to use HTTPS and certificate alias (Friendly Name).


Validate PublicServerName

Open System > Configuration > PublicServerName. The value should contain a URL that matches the certificate alias. If the value does not match, then update the value to match (example: https://acme.infoburst.com:8554) and Save.


Disable SSL

Do not delete the certificate in Windows until the following steps are executed:

  • Select System > Configuration > SSL
  • Select UseSSL
  • Un-check Yes and select the Save button
  • Stop the InfoBurst service
  • Open a command prompt (Run As Administrator) and change directory to the InfoBurst application root (default = C:\Program Files\InfoSol\InfoBurst)
  • Enter disable_ssl
  • Start the InfoBurst service


SSL is now disabled. The InfoBurst user interface URL no longer requires HTTPS. SAP Dashboard users must disable SSL in any/all dashboard connectors.


Change SSL Certificate

  • Execute the Disable SSL process described above
  • Install the new SSL certificate
  • Execute the Enable SSL process described above