This article describes the various methods for managing authentication to the InfoBurst Platform.

Windows Authentication

Windows Authentication allows a user to sign in automatically based on the user's NTUser information.


  • Only Internet Explorer can be used with Windows Authentication
  • Users must add NTUser in user profile before using Windows Authentication

Enable Windows Authentication

Disable Windows Authentication

Windows Authentication can be disabled via the user interface by following the steps above to set Authentication Mode to InfoBurst. If user interface access is not possible due to a configuration issue with Windows Authentication, then follow these steps to disable Windows Authentication using IBConfig.

  • Open a command prompt (Run as administrator)
  • Change directory to the application root folder (default = C:\Program Files (x86)\InfoSol\InfoBurstPlatform)
  • Enter IBConfig AuthMode AuthIB
  • Enter IBConfig to confirm the change
  • Restart the InfoBurstPlatform service

Active Directory Synchronization

Use Active Directory Group Synchronization to synchronize one or more Active Directory (AD) groups with InfoBurst.
  • Users from a synced AD group become InfoBurst users
  • Synced AD users are added to InfoBurst group equivalent to their AD group
  • Email and NTUser user account attributes are updated from AD
  • Password, Email and NTUser attributes are lokced for AD-synced user accounts
  • AD-synced user accounts cannot be deleted
  • AD-synced user is automatically disabled when corresponding AD user is disabled or deleted

  • The following prerequisites must be fulfilled prior to using Active Directory Synchronization:
  • A server backup should be performed prior to enabling Active Directory Synchronization

Add an AD Group

  • Synchronize every: Set the synchronization frequency (minutes)
  • Force Sync: Force a synchronization

Identifying AD-Synced Users/Groups

AD-synced users and groups are signified by a lock icon.


Mobile Authentication

Mobile Authentication supports consumption of InfoBurst-connected dashboards where InfoBurst is using Windows Authentication and the dashboard is being consumed on a non-Windows mobile device.

Mobile Authentication Source

The Mobile Authentication Source contains information allowing the mobile dashboard consumer to authenticate to the InfoBurst Platform.

Create the Mobile Authentication Source

The source can be a database table or Excel.

The source must contain the following columns:
  • USER 
    • Aliases: USERNAME,USR,NAME 
    • Alias: PWD 
  • ROLE 
    • Role CONSUMER is recommended for mobile dashboard consumers
    • Role RECIPIENT is recommended for InfoBurst Portal users

The following columns are optional:

Apply the Mobile Authentication Source

Dashboard Connectors

With Windows Authentication enabled, the standard InfoBurst web service port (8551) requires the authenticating user be on a Windows platform. Mobile Authentication makes standard InfoBurst authentication available over port 8552. The dashboard connector or Connection Manager must be configured for Mobile Authentication:
  • Select Mobile Authentication 
  • Server:Port: <IB_SERVER>:8552


See Also

User & Group Management