This article describes how to move the InfoBurst Platform application from one server to another.


Any server dependencies used by InfoBurst must be replicated on the new server prior to installation. Dependencies can include:

  • Windows account assigned to the InfoBurstPlatform service
  • Local network shares or source files
  • ODBC connections
  • Mail server whitelisting
  • Network printer software/drivers

Application Server Move

This process pertains only to the relocation of the InfoBurst Platform application server. See Moving a Repository for details on relocating a repository.

Original Application Server (Server #1)

  • Stop and disable the InfoBurstPlatform service
  • Back up the InfoBurst database repository

New Application Server (Server #2)

  • Install the InfoBurst Platform
  • Obtain a license key for Server #2
  • Open a command prompt (Run as administrator)
  • Change directory to the application root folder (default = C:\Program Files (x86)\InfoSol\InfoBurstPlatform)
  • Enter SwitchRepo
  • Enter (Connect to another repo)
  • Enter number corresponding database type used by Server #1
  • Follow prompts to connect to repository used by Server #1
  • Restart the InfoBurstPlatform service
  • Open the application root folder (default = C:\Program Files (x86)\InfoSol\InfoBurstPlatform)
  • Double-click license.exe to launch the license manager
  • Select and delete the license from Server #1 
  • Install the license key for Server #2
  • Restart the InfoBurstPlatform service

XDC Users

The following are general recommendations to consider when moving an application server. XDC usage can vary in complexity of implementation. Please consider all aspects of your XDC usage prior to a server move to ensure dashboard performance will not be affected. Contact your InfoSol account manager for consultation, regarding a server move and InfoBurst-connected SAP Dashboards and/or InfoBurst Apps.
  • Update dashboard connectors to reflect new application server name
  • Refresh all XDCs to recreate caches

See Also

Application Server Management

Renaming an Application Server