This article describes the InfoBurst disaster recovery model and process.

Disaster Recover Model

The InfoBurst Disaster Recover model is passive. In the event of a production InfoBurst server outage, the disaster recovery server is enabled manually and connected to the production InfoBurst repository. The steps are described below.


The InfoBurst license agreement permits one licensed server to be used for disaster recovery (DR). The DR server is separate from any licensed production or test server(s). The DR server may only be enabled in the event of a production server failure or for testing purposes. Please contact your InfoSol account manager for detail licensing information.

DR Server Software Installation

  • Install the InfoBurst Platform software on the DR server 
    • Software version installed on DR must match software version on the production server 
    • Do not create a repository connection during installation. The connection will be established when the DR server is activated. 
  • Obtain a license for the DR server and store in the application root folder (default = C:\Program Files (x86)\InfoSol\InfoBurstPlatform)
  • Ensure server dependencies match the production server (see Move an Application Server > Recommendations)
  • Stop and disable the InfoBurstPlatform service

Enable the DR Server

Follow these steps to disable the InfoBurst production server and enable the InfoBurst DR server.

Connect the Repository

  • Stop and disable the InfoBurstPlatform service on the production server (if applicable)
  • Enable and start the InfoBurstPlatform service on the DR server
  • Open a command prompt (Run as administrator)
  • Change directory to the application root folder (default = C:\Program Files (x86)\InfoSol\InfoBurstPlatform)
  • Enter SwitchRepo
  • Enter (Connect to another repo)
  • Enter number corresponding to database type used by the production server
    • Enter the number of the connection if you have previously formed a connection to the production repository. Then proceed to the service restart. Otherwise, proceed with creating a new connection.
  • DB User: Enter database username
  • DB Password: Enter database password
  • Database Server: Enter database server address
  • Catalog: Enter database name (SQL Server only)
  • Enter YES to switch repository
  • Restart the InfoBurstPlatform service

Update ServerName

  • Select System > Configuration
  • Category: Select General
  • Select ServerName
  • Value: Enter server name of Server #2
  • Select the Save button

Update UIURL

  • Select System > Configuration
  • Category: Select General
  • Select UIURL
  • Enter InfoBurst server URL (e.g. http://<SERVER>:8554)
  • Select the Save button

Apply the DR Server License

  • Open the application root folder (default = C:\Program Files (x86)\InfoSol\InfoBurstPlatform)
  • Double-click license.exe to launch the license manager
  • Select and delete the production server license
  • Install the DR server license key
  • Restart the InfoBurst Platform Server service

Script License Management

Use the Command Line License Manager to optionally script (automate) application of the DR server license key.

XDC Users
  • Re-run XDCs to build caches on the DR server
  • Update dashboard connections to reflect DR server name/address