This article describes the process to back up the InfoBurst server environment.


  • Schedule frequent backups of the InfoBurst application server and database repository. We recommend nightly backups if possible.
  • No Bursts or XDCs should be running during the backup process

Backup Process


  • Stop the InfoBurstPlatform service
  • Back up the InfoBurst database repository
  • Re-start the InfoBurstPlatform service

Application Server

  • Stop the InfoBurstPlatform service
  • Back up the InfoBurst application root folder (default = C:\Program Files\InfoSol\InfoBurstPlatform)
  • Re-start the InfoBurstPlatform service

Where applicable, back up the InfoBurst application server via imaging or virtual machine snapshot. This type of backup ensures both InfoBurst application root folder and server dependencies like ODBC connections and file mappings are maintained. Imaging will not back up the InfoBurst database repository unless the database server and repository reside on the InfoBurst server. Back up the repository in conjunction with server imaging. Consult your Windows/server administrator for details on server imaging.

Backup Restoration

Please consult InfoSol Help Desk via support ticket before restoring a back. Backup restoration or software version rollback will depend on the backup method employed and how InfoBurst is used.

See Also

Application Server Management