Summary
This article describes the process to back up the InfoBurst server environment. This process assumes the server hosting InfoBurst is a virtual machine. Please open a help desk ticket for guidance if the server hosting InfoBurst is not virtual.
Recommendations
- Schedule frequent backups of the InfoBurst database repository. We recommend weekly backups at a minimum and nightly backupsy backups if possible.
- No Bursts or XDCs should be running during the backup process
Backup & Restoration Process
Pre-Update Backup
- Stop the InfoBurst service
- Back up (snapshot) the virtual machine hosting InfoBurst
- Back up the InfoBurst database repository
- Start the InfoBurst service
Backup Restoration
- Stop the InfoBurst service
- Restore the InfoBurst database repository backup
- Restore the virtual machine snapshot
- Start the InfoBurst service
SQLite Repository Users
If the repository type is SQLite and a virtual server backup is not possible, then back up the SQLite repository manually or via schedule.