This article describes the process to back up the InfoBurst server environment. This process assumes the server hosting InfoBurst is a virtual machine. Please open a help desk ticket for guidance if the server hosting InfoBurst is not virtual.


  • Schedule frequent backups of the InfoBurst database repository. We recommend nightly backups if possible.
  • No Bursts or XDCs should be running during the backup process

Backup & Restoration Process

Pre-Update Backup

  • Stop the InfoBurst service
  • Take a snapshot of the virtual machine hosting InfoBurst
  • Back up the InfoBurst database repository
  • Start the InfoBurst service

Backup Restoration

  • Restore the InfoBurst database repository backup
  • Restore the virtual machine snapshot
  • Start the InfoBurst service

See Also

Application Server Management