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Maximum character output size limit reached (WIS 30272)

Problem


The following error is returned in the burst activity log during EXPORT:


Error ==> Export to 'C:\Program Files (x86)\InfoSol\InfoBurstPlatform\_RTS\260\35\0050\html_1\HTML_Delperflocationitem_API_201101.htm' in HTML format failed :: getDocumentInformation exception (Error: WIS 30272) (Maximum character output size limit reached. Contact your BusinessObjects administrator. (Error: ERR_WIS_30272))


Cause


The error can occur when a file (size) published from a BusinessObjects document exceeds the BusinessObjects server maximum character output size limit.


Solution


Increase the size limit to accommodate larger files. There is no recommended setting as file sizes can vary. Experiment with the setting.

  • Open the Business Objects Central Management Console 
  • Open Servers List 
  • Open the appropriate Business Objects server 
  • Web Intelligence XI3/BI4: WebIntelligenceProcessingServer 
  • Desktop Intelligence XI3: DesktopIntelligenceProcessingServer 
  • Edit the Maximum Character Stream Size (MB) setting located under server Properties 


Please consult your Business Objects administrator prior to implementing this resolution.

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