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Maximum character output size limit reached (WIS 30272)

Problem


The following error is returned in the burst activity log during EXPORT:


Error ==> Export to 'C:\Program Files (x86)\InfoSol\InfoBurstPlatform\_RTS\260\35\0050\html_1\HTML_Delperflocationitem_API_201101.htm' in HTML format failed :: getDocumentInformation exception (Error: WIS 30272) (Maximum character output size limit reached. Contact your BusinessObjects administrator. (Error: ERR_WIS_30272))


Cause


The error can occur when a file (size) published from a BusinessObjects document exceeds the WebIntelligenceProcessingServer Maximum Character Stream Size.


Solution


Increase the Maximum Character Stream Size limit. There is no recommended setting as file sizes can vary. Experiment with the setting.

  • Open the Business Objects Central Management Console 
  • Open Servers List 
  • Open the appropriate Business Objects server 
  • Open the Properties of the WebIntelligenceProcessingServer 
  • Edit the Maximum Character Stream Size
  • Save and re-start the WebIntelligenceProcessingServer



Please consult your Business Objects administrator prior to implementing this resolution.

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