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Maximum character output size limit reached (WIS 30272)


The following error is returned in the burst activity log during EXPORT:

Error ==> Export to 'C:\Program Files (x86)\InfoSol\InfoBurstPlatform\_RTS\260\35\0050\html_1\HTML_Delperflocationitem_API_201101.htm' in HTML format failed :: getDocumentInformation exception (Error: WIS 30272) (Maximum character output size limit reached. Contact your BusinessObjects administrator. (Error: ERR_WIS_30272))


The error can occur when a file (size) published from a BusinessObjects document exceeds the WebIntelligenceProcessingServer Maximum Character Stream Size.


Increase the Maximum Character Stream Size limit. There is no recommended setting as file sizes can vary. Experiment with the setting.

  • Open the Business Objects Central Management Console 
  • Open Servers List 
  • Open the appropriate Business Objects server 
  • Open the Properties of the WebIntelligenceProcessingServer 
  • Edit the Maximum Character Stream Size
  • Save and re-start the WebIntelligenceProcessingServer

Please consult your Business Objects administrator prior to implementing this resolution.

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