Problem
For an InfoBurst server with a permanent server key applied, the following error is returned in the user interface or
server log:
Unable to process request at this time (Check License for possible expiry?)
Cause
In builds 123 and earlier, server licensing is tied to server name and MAC address. If either detail changes, the
license will revert to a 15-day DEMO license. 15 days from this occurrence, the server is disabled.
Solution
The issue is addressed in builds 124 and later. Please update to the latest build of InfoBurst.
To overcome the issue prior to update, please open a support ticket and we can issue a temporary key to enable the
server until the update is complete.
Bryan Baca
Problem
For an InfoBurst server with a permanent server key applied, the following error is returned in the user interface or
server log:
Unable to process request at this time (Check License for possible expiry?)
Cause
In builds 123 and earlier, server licensing is tied to server name and MAC address. If either detail changes, the
license will revert to a 15-day DEMO license. 15 days from this occurrence, the server is disabled.
Solution
The issue is addressed in builds 124 and later. Please update to the latest build of InfoBurst.
To overcome the issue prior to update, please open a support ticket and we can issue a temporary key to enable the
server until the update is complete.