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Max Generation Retry

Problem


A Burst processing a BusinessObjects report retries after reaching the Max Generation threshold. Default Max Generation is two hours. If the BusinessObjects issue causing the Max Generation threshold to be reached remains unresolved, then the Burst can remain in a retry loop for up to six hours before the Burst aborts.


Cause


The default number of Max Generation retries is 2.


Solution


Resolve the underlying BusienssObjects issue or adjust the number of Max Generation retries to accommodate for your situation.


To change number of Max Generation retries:

  • Open a command prompt on the InfoBurst server
  • Enter IBCONFIG RTSRETRYMAX [#] where # is number of retries (example: IBCONFIG RTSRETRYMAX 3)
  • Enter IBCONFIG to confirm RTSRETRYMAX setting change



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