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Solved

Unlock a Burst or XDC

Problem


A Burst or XDC appears with the lock indicator image when the Burst/XDC is not in an executing state.


Cause


The causes of a locked Burst or XDC may vary. Please open an InfoSol Helpdesk ticket for a specific diagnosis.


Solution

  • Confirm the Burst/XDC is not in an executing state
  • Select the Help-About icon
  • Select the Utilities panel
  • Select Enable Support Options
  • Locate the locked object, right-click and select Unlock It

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