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BusinessObjects error "Not a valid token (FWB 00003)" on long WebI REFRESH

The following error occurs on a long WebI REFRESH:

Not a valid logon token. (FWB 00003)

The issue can occur when the WebApplicationContainerServer setting Enterprise Session Token Timeout (minutes) is less than the total refresh time of the report. This setting should be increased to match or exceed the report refresh time.

CMC > Servers > Core Services > WebApplicationContainerServer > Properties > RESTful Web Service

1 Comment

okay , thanks Bryan. I will increase the Token time out from 60 mins to 120 mins tonight during off hours as this is in Production. Will rerun the job and let you know

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