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Error "Burst execution failed. Received a runtime log of -1"

An InfoBurst environment returns the following error when attempting to run a burst from the InfoBurst user interface:


Burst execution failed. Received a runtime log of -1




This issue occurs after updating an existing InfoBurst server to Build 236 or later. This issue is under investigation.


Please contact support for assistance with reverting to a previous version of InfoBurst if necessary.



IBE-4970

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The initial release of Build 236 on 11/30/18 introduced this issue. The issue only affects InfoBurst where the repository is hosted in Oracle. The issue is now resolved and Build 236 was re-issued at 4:30 pm PST.


Execute the following procedure if you are experiencing this issue.

  • Download Build 236 updater¬†again
  • Run the update
  • Stop the InfoBurst Platform service
  • Open a command prompt on the InfoBurst server and change directory to the InfoBurst application root folder (default = C:\Program Files (x86)\InfoSol\InfoBurstPlatform)
  • Enter MigRepoUtil 236
  • Answer Yes¬†to the subsequent dialogue
  • Start the InfoBurst Platform service


If you encounter an error when executing this procedure or continue to experience the issue after executing the procedure, then please contact the InfoSol Help Desk for assistance.

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