When setting up a delivery where the destination is "email inbox" I would expect all of the "To" recipients to appear in the email that it delivered. This is not happening.
If recipient1 is setup as a "To" recipient and recipient2 is setup as a "CC" recipient then both recipients appear in the email. If I add more "CC" recipients all of these are also visible.
If recipient1 is setup as a "To" recipient and recipient2 is also setup as a "To" recipient then the email they receive does not include the other recipient.
I would like all "To" recipients to see who else has been sent the email. Any suggestions on how this can be achieved?
Hey Trudy. By design, each TO is a separate SEND. That means each recipient will see only their address in the TO field of the email message.
You can achieve this requirement by defining a single list of recipients separated by a comma:
You can learn more in the following help desk article: