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TWBX Refresh error "Extract operation for the workbook is not allowed. (409090)"

The following error occurs on Refresh when attempting to refresh a TWBX file via Burst:


Extract operation for the workbook is not allowed. (409090)


The error indicates the TWBX uses a Live data source. Tableau only supports TWBX refresh when the data source is an Extract.


To determine if the TWBX uses a Live or Extract data source, view the TWBX in Tableau. A single cylinder icon represents Live. A double cylinder icon represents Extract.



To work around the issue, disable able the workbook refresh in the Burst. Select the Burst item, select Settings button (below), uncheck the Refresh option and Save.

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