A BI 4.3 Crystal Report used by InfoBurst uses a database connection where the database credentials are stored with the report (i.e. Trusted). That report fails during Export with the following error:
Failed to open the connection. Details: [Database Vendor Code: 4060 ]
This is a known issue in BI 4.3. The same report will fail to refresh via the BusinessObjects portal with the following error:
To work around the issue, the Crystal Report must be edited to use a database connection where the Trusted Connection option is unchecked.
The report must then be saved and exported to BusinessObjects.