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Universe to Hyper Workflow - Empty Hyper file

A Hyper file is created using a Universe to Hyper Workflow and the resulting file contains no data. For some reason BusinessObjects returns zero rows. The issue appears to be related to data volume. Some users have found that increasing the WebI Processing Server Maximum Character Stream Size and Binary Stream Maximum Size has resolved this issue. There is no recommended setting as data volumes may vary. We recommend consulting your BusinessObjects administrator and experimenting with the setting.


  • Open the Business Objects Central Management Console 
  • Open Servers List 
  • Open the appropriate Business Objects server 
  • Open the Properties of the WebIntelligenceProcessingServer
  • Increase Maximum Character Stream Size and Binary Stream Maximum Size
  • Save and re-start the WebIntelligenceProcessingServer
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