InfoBurst Portal Content Deletion Issue : InfoSol Help Desk

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InfoBurst Portal Content Deletion Issue

Bryan Baca

started a topic 7 months ago

Two different InfoBurst Portal folder contain a Content Group with the same name. If the Content Group in one folder is deleted, then the Content Group in the other folder is also deleted.

This issue is under investigation.

IBE-6141

4 Comments

Bryan Baca

said 7 months ago

This issue is resolved in InfoBurst 2023.4.

https://help.infosol.com/support/discussions/forums/19000186807

Jessen Soobrayen

said 7 months ago

Hi Bryan,

Is it possible to get back the contents from the Content Group back in the Portal? (it is still present on disk).

We have one customer who have lost a whole PROD folder with this bug.

Thanks.

Bryan Baca

said 7 months ago

Hey Jessen. Please open a ticket with details so we can determine if the issue is related to the fix in 2023.4. Thanks.

Jessen Soobrayen

said 7 months ago

Hi Bryan,

#10786, currently processed by Eric Grill.

Thanks.