The following error occurs on REFRESH of a Tableau Workbook (TWB):
java.lang.RuntimeException: Error happens when downloading reduced workbook for 15
The error occurs when the Tableau Workbook uses a live data source (TDE). Due to limitations in the Tableau SDK, only a Tableau Workbook that uses an extract data source can be refreshed via InfoBurst.
This issue has been reported to Tableau development. This forum will be updated if a fix for this issue is released.
Has this been fixed? I see its from 2 years ago.
What InfoBurst build are you using when you see this error?
A workaround for this issue was introduced a few builds ago so I can't say in this forum why you are seeing the error. Please open a support ticket and be sure to include the Burst Support Package.