InfoSol Help Desk

Download & Usage

• Requirements: Review Platform Requirements before update or new installation
• Software: Download the InfoBurst installer
• Update or Install: Review update or installation documentation prior to using the new version

64-bit InfoBurst

InfoBurst 2021.1 represents the first 64-bit version of InfoBurst. The move to 64-bit means new features, faster performance, and better memory allocation for handling of large data sets.

Build 240 Users

Users of Build 240 must read 64-bit Migration before proceeding with a 64-bit installation.

Platforms

SAP BusinessObjects BI 4.3 SP01 support added

• Crystal Reports Users: Build 240 is not forwards-compatible with BI 4.3 SP01. Crystal Reports users moving to BI 4.3 must move to InfoBurst 2021.1 or later.
• SAP BusinessObjects Folder and Inbox Deliveries: BI 4.3 SP01 introduces an issue that affects SAP BusinessObjects Folder and SAP BusinessObjects Inbox deliveries. The upload that occurs during this type of delivery fails with BI 4.3. SAP is investigating the issue. If you use either of these delivery types, then we do not recommend moving to BI 4.3 until the issue is resolved by SAP.

New/Added Features

• Review: Access and manage Burst Content Validation and Test Email content from Review
• Test Email: Generate and store Burst email messages for testing purposes
• Portal: InfoBurst Portal now accessible with the HTML5 user interface
• MCList Export: Export a MultiColumn List to Excel
• WebI LOV: Select WebI parameter values from the BusinessObjects LOV
• Repositories: Use Repositories to create a new repository and connect or switch to an existing repository
• Service Restart: Restart the InfoBurst service from the user interface when changing a Configuration setting that requires a restart

Known Issues

• BI 4.3 Crystal Export error "Failed to open the connection. Details: [Database Vendor Code: 4060 ]"

Visit the Report Problems forum