InfoSol Help Desk

Using InfoSol Help Desk 2

• How to Sign Up
• Ticket Visibility

Requirements & Installation 3

• Requirements & Compatibility
• Installation
• Installation (Build 240)

Software & Updates 6

• Applying An Update
• System Backup & Restoration
• Software Downloads

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System 10

• Platforms
• Configuration
• Users

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System Management 39

• Help
• License Management
• License Management (pre-2023.1)

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General 8

• Glossary
• Object Management
• User Interface

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Data Sources 5

• Data Sources Overview
• Database Connection
• File List

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Bursting, Publishing & Delivery 17

• Burst Overview
• Bursting Methods
• Document Source

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Dashboard Data Management 5

• XDC Overview
• XDC Sources
• Parameters & Filters

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Scheduling 3

• Schedules
• Events
• Calendars

Tutorials - Burst 16

• Creating a Burst
• Creating & Using a Data Source
• Using Document Source

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Tutorials - Scheduling 4

• Creating a Schedule
• Creating an Event
• Creating an Event-Based Schedule

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Tutorials - InfoBurst Tab 3

• Creating a Tableau Data Source
• Refresh and Publish a Tableau Workbook (TWB)
• Bursting a Tableau Workbook

Tutorials - InfoBurst Power BI 0

Tutorials - InfoBurst Squirrel 3

• InfoBurst Portal Dashboard Hosting
• Offline Dashboard Delivery
• PowerPoint Dashboard Viewing

Tutorials - XDC 3

• Access Cache Query Data via OData
• Create an XDC
• Consume XDC from Power BI

Tutorials - Workflows 16

• WebI to Tableau Hyper
• Database Query to Tableau Hyper
• Universe to Tableau Hyper

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Tutorials - InfoBurst Portal 6

• Managing the InfoBurst Portal
• Delivering to the InfoBurst Portal
• InfoBurst Portal Delivery Scenarios

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Tutorials - Administration & Server Management 1

• System Reporting with OData

Tutorials - User Interface 1

• InfoBurst HTML5 User Interface

Software & Updates 1

• Software Downloads

BusinessObjects Documentation Links 5

• BusinessObjects Documentation Links
• BusinessObjects BI Suite Video Tutorials
• BusinessObjects Community Wiki

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Known Issues 1

• SAP Dashboards Script Error on Open Due to SAP Advertisements Which Do Not Get Loaded in the Start Page

Software & Updates 1

• Software Downloads

Consultant's Documents 0